(1) If you have a problem with or need to cancel your order you must contact AP Internet Stores Ltd via the shop contact form, or by email / phone within 14 days for a refund or to arrange the return or replacement of the goods. of the goods.
(2) Order can be canceled at any time before they are dispatched and you will receive a full refund.
(3) Goods can be returned within fourteen days, commencing the day following delivery, for either a replacement product or a full refund, subject to the following conditions. Reasonable care must be taken of any product while in your possession. For health and/or safety reasons the following products will not be returnable, adult toys that have been opened, unless they are damaged or faulty. Lubricants, oils, or creams, if the container seal has been broken. Free products included with any order are not returnable.
(4) If goods are damage or faulty you should contact AP Internet Stores Ltd within 14 days of receipt for replacement or refund. All goods returned as damaged or faulty will be subject to examination and testing, and if found to be in good order no refund will be made and a charge applied to return your goods to you.
Telephone 44 560 3665 993
between 9am and 11pm GMT Monday to Friday
and 9am to 12pm GMT Saturday.